Return Policy

If for any reason you are not happy with your purchase, please reach out to us at customerservice@wolosnacks.com. Our customer service team will be happy to either replace your purchase or issue you a refund.

Please note that returns or exchange requests must be made within 30 days of their delivery date. Additionally, there must be no more than 3 bars missing from each returned package for a full refund.

See below for instructions on how to proceed.

How do I Return or Exchange a Box of WOLO Snack Bars

1. For a refund or exchange on your purchase, contact customerservice@wolosnacks.com. We’ll send you a personalized return slip. Please note we do not cover any shipping costs associated with returns or exchanges.
2. Complete the return slip and enclose it in the box along with the product you are returning.
3. Returns and exchanges should be mailed to:
   
   

   Genius Gourmet Inc. Corporate Headquarters

   308 Industrial Park Road

   Georgia, VT 05454

   Phone: 833-472-6546

   Mon - Fri, 8am - 5pm